Frequently Asked Questions

Q: Can I register for in-person and switch to virtual at a later date?    

A: Yes. You will simply need to contact Cynthia Haywood at chaywood@insurancecouncil.org to make the change before August 16.   

Q: Can I register for virtual and switch to in-person at a later date? 

A: Yes. You will simply need to contact Cynthia Haywood at chaywood@insurancecouncil.org to make the change before August 16. 

Q: If I registered early in 2020 and opted for the 2020/2021 registration after the switch to a fully virtual event, what should I do?  

A: Instructions were emailed to you on March 10, 2021. Please contact Cynthia Haywood at chaywood@insurancecouncil.org with more questions and instructions.  

Q: How will I sign in the day of the event? 

A: ICT is working on an electronic sign-in/sign-out for our attendees. 

Q: Will the hotel provide keyless entry into rooms? 

A: Yes. Please see some other safety measures the Hyatt Regency Austin is taking to keep guests safe.  

Q: What safeguards is the Hyatt taking to ensure participants safety? (Including food services, conference seating, before and between sessions, and hotel room cleaning.) 

A: Please review what the Hyatt Regency Austin is doing to keep guests safe.  Current mask policy is:

  • Face coverings are requested for all guests, including fully vaccinated guests, in indoor areas.
  • Face coverings are required for non-vaccinated guests in all areas.
  • Proper physical distancing is encouraged in hotel indoor and outdoor public areas

Q:  Will all participants be in one room? Is ICT limiting the number of attendees? 

A: ICT and the Hyatt Regency Austin are making your safety a top priority. We are not limiting the number of attendees; however, are keeping with current hotel policies and leaving three feet of social distancing between individuals.  

Q: Will the silent auction, which benefits the ICT Education Foundation, be available online? 

A: We are excited to announce this is the first year ICT will be hosting the Silent Auction online. Auction items will be present the day of the event and participants will be able to bid using their mobile devices. More details to come as the Symposium and Silent Auction near.  

Q: Will CE/CLE credits be applied for in-person and virtual participants? 

A:  Yes, ICT will be applying for CE/CLE credits for all in-person and virtual participants who provide their CE/CLE information.  

Q:  Will the program be recorded and available after the event?  

A: The Symposium will be recorded and available to all registered participants approximately one week after the event.  CE/CLE credits will only be offered for in-person and virtual participants, not recordings.  

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