All sessions will be held in the Texas Ballroom unless otherwise noted.

September 1, 2021

1:00p – 2:00p: Registration opens

2:00p – 2:45p: ICT Annual Meeting

3:00p – 3:05p: Symposium Welcome RemarksAlbert Betts Jr., Executive Director, ICT

3:05p – 4:05p: P&C Insurance in a Post-Pandemic World: A Focus on Texas Markets
Dr. Robert Hartwig, PhD, CPCU, Director, Risk & Uncertainty Management Center, University of South Carolina

This past year has been filled with economic uncertainty and anxiety as the nation and Texas dealt with the financial implications of COVID pandemic and then a devastating winter storm. Nationally, the industry experienced a record-breaking hurricane season. Dr. Hartwig joins us to provide an overview of the state of the national and Texas property and casualty market post-COVID and discusses economic trends and predictors that you and your company should continue to monitor.

4:05p – 4:20p: Networking Break

4:20p – 5:20p: Deconstructing the 87th Legislature: Results and Next Steps for P&C
Albert Betts Jr., Executive Director, ICT 
Jay Thompson, Lobbyist, AFACT | Partner, Thompson Coe, Cousins and Irons
Angie Cervantes, Government & Legislative Affairs Manager, ICT

The 87th legislative session opened with uncertainty brought on by a global pandemic and a focus on elections, guns, and the state budget. A new Speaker in the Texas House of Representatives brought new membership and leadership to the House Insurance Committee. Only a few weeks into the session, the unprecedented winter storm sharpened the focus on industry response to disasters. Members filed over 400 bills related to property and casualty, including some which would have drastically changed the auto and home markets, and revamped the commercial lines. Join us as we discuss some of the roader legislative issues and political maneuvering, along with key property and casualty legislation that passed, what didn’t pass, and why, and how the topics that arose may impact the industry in the future.  

5:25p – 5:55p ICT Award Presentations: Education Foundation Legacy Partners & Raymond Mauk Award

ICT’s Education Foundation has given more than $1.3 million in scholarships and funding to insurance education in Texas.  We couldn’t provide this support for the next generation of insurance professionals without our generous corporate and individual donors. Join us as we recognize our individual donors, known as Legacy Partners, who have supported this worthy cause for 10 or more years.
ICT’s Raymond Mauk Leadership Award honors former Texas Fire Commissioner Raymond Mauk and annually recognizes someone who has made a notable contribution to the Texas property and casualty insurance industry. This year we will announce the 23rd distinguished recipient of the Mauk Leadership Award. Join us for this special announcement and then stay for the reception where you can talk with this year’s recipient and past Mauk Award recipients who will be in attendance.

6:00p – 7:30p Welcome and Networking Reception/Education Foundation Silent Auction Fundraiser
(Foothills Room, 17th Floor)                                    

Time to relax and reconnect! Meet the speakers and join friends and colleagues in the beautiful Foothills Room with an amazing view of the Austin skyline and Lady Bird Lake. During the reception, you will also be able to participate in a silent auction to raise funds for the ICT Education Foundation. The silent auction will use online bidding site, 32Auctions, to help make this a fun and safe event.

September 2, 2021

8:00a – 8:30a: Continental breakfast / Registration

8:30a – 8:35a: Welcome – Albert Betts Jr., Executive Director, ICT

8:35a – 9:35a: Opportunities and Challenges in the Texas Market – Pat Callahan, Personal Lines President, Progressive

The Texas property and casualty market is the 7th largest in the world and home to more than 1000 companies writing auto, home, business, and other coverages for millions of Texas consumers and businesses. It’s competitive, with a unique Texas spirit, a diverse set of risks, and new challenges as customers and regulators adapt to technological changes, new products, and evolving customer expectations. We welcome Pat Callahan, Personal Lines President, Progressive Insurance, as he discusses the opportunities and challenges of being a property and casualty insurer in Texas, and shares his insight as a veteran of the industry and what companies and their partners should be considering when looking at the future of the Texas market.

9:35a – 10:00a: Regulator’s Update and Remarks, Texas Department of Insurance

10:00a – 10:10a: Networking break

10:10a – 11:00a: Building a Resilient Future
Louis Gritzo, PhD, Vice President, Manager of Research, FM Global
Pamela Williams, Executive Director, BuildStrong Coalition
Mark C. Bove
, Meteorologist & SVP Natural Catastrophe Solutions, Munich Reinsurance America, Inc.

The past year has been “unprecedented” in a variety of ways. We are continuing to move out of the COVID pandemic and a few months ago saw the state shut down by a massive winter storm. The past year has been a reminder that we need to be prepared, be responsive, and perhaps reassess what risks we face as insurers and as Texans. The industry prepares to respond to large loss events but what can we do as part of a broader strategy for greater resilience and disaster mitigation for not only the industry but also the public and others impacted by our catastrophic events?  Industry thought leaders share their experiences and thoughts on what we can do to help build a more resilient future for Texas.   

11:00a – 11:55a: The Art of Accelerated Resilience – Courtney Clark, Motivational Speaker, Courtney Clark and Associates  

Adapt faster and achieve more. In today’s post-COVID world, there’s no time to recover from our challenges and setbacks (even those we were struggling with BEFORE a global pandemic) in a leisurely fashion. Courtney will have you and your team managing change, stress, and conflict in the fastest, most productive way possible. You will be able to recognize what it means to connect with the purpose of change, develop new strategies to maintain personal power and sense of control during times of change and chaos.

11:55a – 12:00p: Closing Remarks – Albert Betts Jr., Executive Director, ICT