September 1, 2021

2:00p ICT Annual Meeting

3:00p Symposium Welcome RemarksAlbert Betts Jr., Executive Director, ICT

3:05p P&C Insurance in a Post-Pandemic World: A Focus on Texas MarketsDr. Robert Hartwig, PhD, CPCU, Director, Risk & Uncertainty Management Center, University of South Carolina

This past year has been filled with economic uncertainty and anxiety as the nation and Texas dealt with the financial implications of COVID pandemic and then a devastating winter storm. Nationally, the industry experienced a record-breaking hurricane season. Dr. Hartwig joins us to provide an overview of the state of the national and Texas property and casualty market post-COVID and discusses economic trends and predictors that you and your company should continue to monitor.

4:05p Deconstructing the 87th Legislature: Results and Next Steps for P&C

Albert Betts Jr., Executive Director, ICT 
Jay Thompson, Lobbyist, AFACT | Partner, Thompson Coe, Cousins and Irons
Angie Cervantes, Government & Legislative Affairs Manager, ICT

The 87th legislative session opened with uncertainty brought on by a global pandemic and a focus on elections, guns, and the state budget. A new Speaker in the Texas House of Representatives brought new membership and leadership to the House Insurance Committee. Only a few weeks into the session, the unprecedented winter storm sharpened the focus on industry response to disasters. Members filed over 400 bills related to property and casualty, including some which would have drastically changed the auto and home markets, and revamped the commercial lines. Join us as we discuss some of the roader legislative issues and political maneuvering, along with key property and casualty legislation that passed, what didn’t pass, and why, and how the topics that arose may impact the industry in the future.  

September 2, 2021

8:30a Welcome – Albert Betts Jr., Executive Director, ICT

8:35a Opportunities and Challenges in the Texas Market – Pat Callahan, Personal Lines President, Progressive

The Texas property and casualty market is the 7th largest in the world and home to more than 1000 companies writing auto, home, business, and other coverages for millions of Texas consumers and businesses. It’s competitive, with a unique Texas spirit, a diverse set of risks, and new challenges as customers and regulators adapt to technological changes, new products, and evolving customer expectations. We welcome Pat Callahan, Personal Lines President, Progressive Insurance, as he discusses the opportunities and challenges of being a property and casualty insurer in Texas, and shares his insight as a veteran of the industry and what companies and their partners should be considering when looking at the future of the Texas market.

9:35a Regulator’s Update and Remarks, Texas Department of InsuranceDoug Slape, Chief Deputy Commissioner, TDI

COVID-19 and the February winter storm disrupted and changed the lives of many Texans and required the Texas Department of Insurance to provide guidance and direction where needed.  In addition, these events also highlighted the importance of insurance and the need for a better understanding of insurance and insurance coverages among consumers.  Chief Deputy Commissioner Doug Slape will comment on the Department’s activities during the past year and steps to adapt to a changing Texas market, along with other key issues impacting the property and casualty market.

10:05a Building a Resilient Future

Moderator: Albert Betts Jr., Executive Director, ICT
Louis Gritzo, PhD, Vice President, Manager of Research, FM Global
Pamela Williams, Executive Director, BuildStrong Coalition
Mark C. Bove, Meteorologist & SVP Natural Catastrophe Solutions, Munich Reinsurance America, Inc.

The past year has been “unprecedented” in a variety of ways. We are continuing to move out of the COVID pandemic and a few months ago saw the state shut down by a massive winter storm. The past year has been a reminder that we need to be prepared, be responsive, and perhaps reassess what risks we face as insurers and as Texans. The industry prepares to respond to large loss events but what can we do as part of a broader strategy for greater resilience and disaster mitigation for not only the industry but also the public and others impacted by our catastrophic events?  Industry thought leaders share their experiences and thoughts on what we can do to help build a more resilient future for Texas.   

11:05a The Art of Accelerated Resilience – Courtney Clark, Motivational Speaker, Courtney Clark and Associates  

Adapt faster and achieve more. In today’s post-COVID world, there’s no time to recover from our challenges and setbacks (even those we were struggling with BEFORE a global pandemic) in a leisurely fashion. Courtney will have you and your team managing change, stress, and conflict in the fastest, most productive way possible. You will be able to recognize what it means to connect with the purpose of change, develop new strategies to maintain personal power and sense of control during times of change and chaos.

11:55a Closing Remarks – Albert Betts Jr., Executive Director, ICT